Terms of service

Business Trade Name - Udaipur Rugs

OVERVIEW

This website, udaipurrugs.com ("Website"), is operated by Udaipur Rugs. Throughout the site, the terms "we," "us," and "our" refer to Udaipur Rugs. Udaipur Rugs offers this Website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. These Terms shall be deemed to constitute a legally binding contract between Udaipur Rugs and you. If these Terms are not acceptable to you, you are requested to exit the Website.

Please review our Privacy Policy, which also governs your visit to udaipurrugs.com, to understand our data practices. The personal information/data provided to us during the course of your usage of the Website will be treated as strictly confidential and used in accordance with our Privacy Policy and applicable laws. If you object to your information being transferred or used as described, please do not use the Website.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have your parent's or guardian's consent to use this site as a minor.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to our Services.

SECTION 2: WEBSITE USE AND ACCESS

The Website is an online platform enabling you to purchase products listed at the price indicated at any time, from any location. We use reasonable efforts to ensure the Website is uninterrupted and error-free; however, due to the nature of the internet, this cannot be guaranteed. Access to the Website may occasionally be suspended or restricted for repairs, maintenance, or new features, without prior notice.

We reserve the right to refuse Service to anyone, for any reason, at any time.

You understand that your content (not including payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Payment information is always encrypted during transfer.

The headings used in this agreement are for convenience only and do not limit or affect these Terms.

SECTION 3: PRODUCT REPRESENTATION AND PERSONAL USE

Our endeavour is to display our products as accurately as possible. However, depiction of colors, shades, textures, sizes, and appearance may vary depending on the device used to access the Website. You may request additional photographs of a product via email at support@udaipurrugs.com.

Unless otherwise specifically permitted by Udaipur Rugs, the Website and all products and services offered are meant for personal, non-commercial use only, and may not be redistributed to any unauthorized person. You agree not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purpose any product listed on the Website, and not to divulge any confidential information (including special pricing, discounts, or credit terms) to any third party.

You may not systematically extract or re-utilise any part of the Website's content including prices and product listings using data mining, robots, or similar tools, without our express written consent, nor create or publish your own database featuring substantial parts of the Website.

SECTION 4:  ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete, or outdated. Material on this site is provided for general information only and should not be the sole basis for any decision. This site may contain historical information provided for reference only; we have no obligation to update it, and you agree it is your responsibility to monitor changes to our site.

SECTION 5:  MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 6:  PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Refund Policy.

We have made every effort to display product colors and images as accurately as possible but cannot guarantee your monitor's display will be fully accurate. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, to limit quantities offered, and to discontinue any product at any time without notice. Any offer for any product made on this site is void where prohibited by law.

We do not warrant that the quality of any product, service, or information purchased will meet your expectations, or that errors in the Service will be corrected.

SECTION 7:  ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household, or order, including orders placed under the same account, credit card, or billing/shipping address. If we cancel or change an order, we may attempt to notify you via the email, phone, or billing address provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed so we can complete transactions and contact you.

SECTION 8:  INTERNATIONAL ORDERS, CUSTOMS AND SHIPPING

Udaipur Rugs ships internationally. For international orders, applicable shipping fees, import duties, local taxes, and customs charges are the sole responsibility of the buyer and are payable at the time the order is placed, unless stated otherwise. We are not responsible for delays caused by customs processing, destination-country service embargoes, or courier-related restrictions beyond our control.

SECTION 9:  OPTIONAL THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools over which we have no control. Such tools are provided "as is" and "as available," without warranties of any kind, and we accept no liability arising from your use of them.

The Website may also contain hyperlinks to third-party websites, provided for reference only. We do not control and are not responsible for the content of such sites, and their inclusion does not imply endorsement. We specifically disclaim responsibility if such third-party sites infringe intellectual property rights, provide inaccurate or misleading information, contain harmful code, or are otherwise unfit for purpose. Complaints regarding third-party products or services should be directed to that third party.

SECTION 10:  USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us comments, reviews, suggestions, or other submissions, you agree that we may, without restriction, edit, copy, publish, distribute, translate, and otherwise use such content in any medium, and that you grant us a non-exclusive, royalty-free, irrevocable, perpetual, and sub-licensable right to do so. We are under no obligation to keep any submission confidential, to compensate you for it, or to respond to it.

You agree your submissions will not violate any third party's rights, including copyright, trademark, or privacy, and will not contain unlawful, abusive, defamatory, obscene material, or any virus or malicious code. You may not impersonate any person or misrepresent the origin of any content. We reserve the right (but have no obligation) to monitor, edit, or remove any content we determine, in our sole judgment, to violate these Terms.

SECTION 11:  PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12:  ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any such errors and to change, update, or cancel orders if information is found to be inaccurate, at any time, without prior notice, including after an order has been submitted.

SECTION 13:  PROHIBITED USES

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable regulations or laws; to infringe our or others' intellectual property rights; to harass, abuse, defame, or discriminate against any person; to submit false or misleading information; to upload viruses or malicious code; to collect or track others' personal information; to spam, phish, or scrape data; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service.

You must not use the Website for fraudulent purposes or in connection with any criminal offence, nor to transmit content that is illegal, offensive, defamatory, obscene, infringing, or harmful to minors, nor content that threatens public order or the security or sovereignty of any nation, nor content promoting money laundering or gambling. We reserve the right to remove, refuse, or edit any content that in our sole judgment violates these Terms, and to terminate your access to the Website for violating any prohibited use.

SECTION 14:  INTELLECTUAL PROPERTY

All content on the Website including text, graphics, logos, images, product photography, data compilations, and software is the property of Udaipur Rugs, its affiliates, or content suppliers, and is protected by Indian and international copyright and database right laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service or content without our express written permission.

SECTION 15:  DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable. The Service and all products delivered through it are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

You acknowledge that you use the Website and transact at your own risk, using your own prudent judgment. In no case shall Udaipur Rugs, its directors, officers, employees, affiliates, agents, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind  including lost profits or lost data arising from your use of the Service or any product procured through it, even if advised of the possibility of such damages. Where applicable law does not allow such exclusions, our liability shall be limited to the maximum extent permitted by law.

We hereby expressly release ourselves from any liability arising from the actions or inactions of any third-party vendors, fulfilment partners, or shipping/customs authorities, and you waive any related claims against us.

SECTION 16:  INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Udaipur Rugs and our affiliates, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

SECTION 17:  SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed, without affecting the validity of the remaining provisions.

SECTION 18:  TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by ceasing to use our site. If, in our sole judgment, you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination. Obligations incurred prior to termination shall survive termination.

SECTION 19:  ENTIRE AGREEMENT AND GOVERNING LAW

These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and us regarding use of the Service, superseding any prior agreements. Any ambiguity shall not be construed against the drafting party. Our failure to enforce any right or provision shall not constitute a waiver of that right.

These Terms are governed by and construed in accordance with the laws of India. You hereby consent to the exclusive jurisdiction of the courts in Mirzapur for all disputes arising out of or relating to the use of this Website. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including this paragraph.

SECTION 20:  CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Website following any such changes constitutes your acceptance of them